Who we are

This privacy policy explains how [Your full name or company name] ("we", "us"), the operator of Allergy & Nose Clinic, uses personal data collected through allergyandnoseclinic.co.uk. You can contact us at [email protected].

What we collect

  • Messages you send us by email or through the contact form: your name, email address and message
  • Reviews you submit: your name, rating, review text and, if you choose to give it, your email address. Your email is never shown on the site
  • Basic technical information: like most websites, our hosting provider keeps standard server logs (IP address, browser type, pages visited) for security
  • A shortened, scrambled version of your IP address when you submit a review, used only to prevent spam

How we use it

  • To reply to your messages
  • To check and publish reviews
  • To keep the website secure and prevent spam

We do not sell your personal data, and we don't use it for marketing unless you have asked us to.

Our lawful basis

We rely on our legitimate interests in running and protecting the website and responding to enquiries, and on your consent where you choose to send us a review or message.

Affiliate links

When you click a buy button you leave our website. The seller's website has its own privacy policy and may use cookies to record that you came from us. Please read their policy before buying.

Cookies and local storage

We don't use advertising cookies. Your browser may store small items locally to make the site work (for example, remembering your basket if it is enabled). [If you add analytics, list the provider and what it collects here.]

How long we keep data

  • Emails: up to 2 years
  • Reviews: for as long as the review is published, or until you ask us to remove it
  • Spam-prevention data: up to 24 hours

Your rights

Under UK data protection law you can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Email [email protected]. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.